AI Customer Support Reply Drafter — n8n Workflow (Claude-Powered)
Every support email, already half-answered before you open it.If you run an e-commerce store, you know the drill: the same 10 types of emails, over and over. "Where's my order?" "Can I return this?" "It arrived damaged." "Wrong size."This n8n workflow plugs into your Gmail support inbox and handles all of that automatically.Here's what happens when a support email lands: The workflow reads it instantly 2. Claude AI figures out what the customer wants and what tone they're in 3. A professional draft reply appears in your Gmail Drafts — ready to review and send 4. The email gets tagged with its type and urgency level Nothing sends automatically. You're always in control. But instead of staring at a blank reply window, you're editing a draft that's already 90% there.WHAT IT CLASSIFIESTicket type: Billing / Technical / Feature Request / Complaint / Refund / GeneralUrgency: Critical / High / Normal / LowCustomer sentiment: Frustrated / Neutral / Positive / ConfusedWHAT YOU GET workflow.json — import directly into n8n in 30 seconds - Full README.md with step-by-step setup instructions - Prompt you can customise with your brand voice, return policy, and common issues - Tested on real support inboxes Setup time: ~15 minutes.WHO THIS IS FOR Shopify / WooCommerce store owners handling their own support - Small teams where one person manages the support inbox - Founders spending 1-2 hours a day on repetitive customer emails - VAs who want to move faster without losing quality WHAT YOU'LL NEED n8n (cloud or self-hosted, v1.30+) — free plan works - Gmail account (your support inbox) - Anthropic API key — get one at console.anthropic.com (~$5-10/month for typical volume) Need me to set it up for you? For $299 I'll install and configure the whole thing — connected to your inbox, tuned to your brand voice and policies, tested on 20+ real emails. DM me after purchase.
Get it → vendorforvendors.gumroad.com