Marketing Agency Email Responder - AI Skill for Claude
Stop writing the same client emails over and over.If you run a marketing agency, you already know the drill. A client goes quiet after a proposal. A campaign report is due. Someone's asking for work that wasn't in the brief. An invoice is three weeks overdue. And every single time, you're staring at a blank screen trying to figure out how to word it.The Marketing Agency Email Responder skill fixes that.Install it once, and Claude instantly knows how to handle every client-facing email situation your agency runs into — drafted in seconds, in a voice that actually sounds like a senior account manager, not a corporate chatbot.What it automates: Follow-up sequences — 3-email cadences for when clients go silent, written to nudge without annoying Campaign performance updates — results emails that lead with the number, explain what it means, and end with next steps Scope change responses — neutral, options-led replies that protect your boundaries without starting a fight Invoice chasing — direct, professional payment reminders that don't grovel or aggravate Complaint handling — calm, empathetic responses that acknowledge the issue and move straight to action Post-pitch follow-ups — confident check-ins that keep deals warm without feeling desperate Approval chasing — time-aware nudges that make it easy for clients to say yes Client onboarding — warm, organised welcome emails that set the right tone from day one Off-boarding — gracious endings that leave the door open for future work How it works:Just describe your situation in plain language — or paste the email you received. Claude will detect what type of email is needed and draft it immediately.→ "A client hasn't replied to my proposal in a week. Write a follow-up."→ "Paste client complaint email here → write me a response."→ "Draft a campaign results update — we hit 40% above the click target."→ "Client is asking for work outside the brief. How do I respond?"→ "Invoice #112 is 2 weeks overdue. Chase it."For complaints and scope disputes, Claude gives you two strategy options so you can choose how to play it. Every email is under 180 words, uses one clear call to action, and contains none of the filler phrases that make agency emails sound weak.Built for agencies. Opinionated by design.Built for agencies. Opinionated by design.This isn't a generic email assistant. It's built around how agency-client relationships actually work — the awkward silences, the scope creep, the clients who need three nudges before they approve anything. The tone guide bans 12 specific phrases that make agency emails sound weak or passive-aggressive. The templates are calibrated to the exact word counts that get read and replied to.One skill file. Nine email types. Every client situation covered.FAQQ: Does it send emails automatically?A: No — it drafts the email text for you to review, copy, and send yourself.Q: Can I customise the templates?A: Yes. The skill file is a plain text file you can edit in any text editor.Q: Does it work for any agency type?A: Yes — social media, SEO, paid ads, PR, creative. The scenarios are universal.
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