Incident Commander Toolkit — Templates for Your First Major Incident

What’s inside (7 templates, Word format):• P1/P2 Triage Checklist — what to do in the first 15 minutes• Incident Commander Role Card — what the IC does (and doesn’t do)• Stakeholder Communication Templates — fill-in-the-blank scripts for every stage of an incident• Escalation Matrix Template — know who to call, and when• Post-Incident Report (PIR) Template — structured, blame-free reporting• RCA One-Pager (5 Whys) — for smaller incidents• Incident Commander Cheat Sheet — a one-page summary to keep pinned during live incidentsWho it’s for:Engineers, ops managers, and newly-promoted incident commanders who want to walk into their next major incident knowing exactly what to do — without learning it the hard way.Format: Editable .docx — open it, fill it in, make it yours.

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