Chargeback Dispute Evidentiary Pack — Word + PDF
A merchant took your money and never delivered — or sent you something completely different from what you ordered — and now they're ignoring your emails. Your bank can get your money back, but only if you present your case the way they expect: in writing, with evidence, and without missing anything.This pack fixes that.WHAT'S INSIDE:Dispute Letter: a formal chargeback letter citing Section 75 (UK) or the Fair Credit Billing Act (US), ready to fill in with your transaction details and send straight to your bank.Evidence Checklist: the exact proof banks ask for — screenshots of the listing, your contact attempts, the merchant's terms, and your account statement showing the charge.Phone Call Script: what to say when you call your bank to open the dispute, with space to record the agent's name and your case number.HOW TO USE IT:Gather your evidence using the checklist first. Fill in the letter with your transaction details. Call your bank using the script, then follow up in writing with the letter attached to your evidence.Format: Word (.docx) + PDF.One-time download. No account. No subscription.Questions? hello@getkibbo.com— The Kibbo Team · getkibbo.com
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