ADA Accommodations Training

The ADA interactive process is where good intentions turn into liability. An employee asks for an accommodation, a manager says the wrong thing or does nothing at all, and a situation that should have been a straightforward conversation becomes a failure-to-accommodate claim. The law doesn't require you to say yes to everything. It requires you to engage, and to document that you did.This training shows your team how.What it covers What actually counts as a request for accommodation, including the ones that never use the word "accommodation." Running the interactive process: the back-and-forth the law expects, and how to document it as you go. Reasonable accommodation versus undue hardship, and where that line really sits. Medical information: what you can ask for, what you can't, and how to keep it confidential. The overlap with FMLA and workers' comp, so you don't handle one and miss another. The common mistakes that turn a manageable request into a claim. What's inside Three documents, built to be delivered, not just read: Facilitator Guide: the full session script. Agenda, slide-by-slide talking points, timing, activity instructions, and the pushback you'll get with the answers that settle it. Participant Guide: the training in the learner's hands. Key concepts, reflection prompts with room to write, and job aids they'll keep at their desk. Slide Deck (PowerPoint and PDF): the branded deck for live delivery, ready to present as-is or adapt to your room. Who it's for HR staff, managers who receive accommodation requests, and business owners who need to handle them correctly. Fractional HR consultants advising clients on ADA compliance.How to use it Deliver it live in a single session. Buy it once and deliver it to your team as many times as you need.This is a practitioner training, not legal advice. The ADA is federal, and some states set stricter rules. Verify your state's requirements before you rely on this.Additional details Format: PowerPoint deck plus PDF, facilitator guide, participant guide Delivery time: about 2 to 3 hours, one session License: single organization, unlimited internal delivery Part of the Brad in HR training library

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