Gemba Walk Procedure — Lean Manufacturing Template (Word & PDF)
The full governing procedure behind the walk. This is what you hand to management to formalize Gemba Walks as a repeatable, auditable process — not a one-off initiative that dies after the first month.WHAT'S INSIDE- Gemba_Walk_Procedure_EDITABLE.docx — adapt to your site's roles and structure- Gemba_Walk_Procedure_PRINT.pdf — reference and distribution copy- README.txt — quick adaptation guide + license11 SECTIONS COVERING- Purpose, scope, and where Gemba does NOT apply- Definitions: Gemba, Muda (7 wastes), 5 Whys, SOP- RACI matrix — clear ownership across 5 roles- Prerequisites — training, permissions, resources, team preparation- The 10-step method: theme selection, team prep, route planning, process focus, documentation, questioning, follow-up meetings, and repeat cadence- Tools and forms used (pairs with the Gemba Walk Observation Form)- KPIs with baseline, target, frequency, and owner- Risks and countermeasures — the four ways Gemba Walks fail, and how to prevent each one- Revision history and formal sign-off blockWHY THIS DOCUMENT MATTERSMost Gemba programs die within 3 months. The difference between a program that lasts and one that fades is whether it lives as a governed procedure — with owners, KPIs, and risk countermeasures — or as a manager's good intention. This template is the former.WHO IT'S FORCI leads, plant managers, quality directors, and anyone who needs to install Gemba Walks as an official process — not just run one.FORMATMicrosoft Word (.docx) + PDF. No macros, no external dependencies. Opens in Word 2016+, Word 365, and LibreOffice.BONUSPairs with the Gemba Walk Observation Form — the working form used inside this procedure (sold separately).More Lean / CI templates and consulting: azimbayov.com
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